Terms & Conditions

Our Terms and Conditions template will get you started with a Terms and Conditions agreement.

This template is free to download and use for your website or mobile app.

Terms and Conditions agreement is the agreement that includes the terms, the rules and the guidelines of acceptable behavior, plus other useful sections, to which users must agree in order to use or access your website and mobile app.

Terms and Conditions are a set of rules and guidelines that a user must agree to in order to use your website or mobile app. It acts as a legal contract between you (the company) who has the website or mobile app and the user who access your website and mobile app.

It’s up to you to set the rules and guidelines that the user must agree to. You can think of your Terms and Conditions agreement as the legal agreement where you maintain your rights to exclude users from your app in the event that they abuse your app, and where you maintain your legal rights against potential app abusers, and so on.

Terms and Conditions are also known as Terms of Service or Terms of Use.

This type of legal agreement can be used for both your website and your mobile app. It’s not required (it’s not recommended actually) to have separate Terms and Conditions agreements: one for your website and one for your mobile app.

Privacy Policy

ToneMerchants is committed to safeguarding your privacy on-line.
We understand that your personal information and especially medical information should be kept private. To this end we guarantee to you that we will never share, sell, disseminate in any form whatsoever any of the information that we collect from you during the course of our relationship. This excludes information that is required by law to be provided. 

The information we learn from you allows us to personalise your experience when shopping at ToneMerchants. It is also collected to ensure that the products that are supplied to you by ToneMerchants are appropriate for you. 

Your information also allows you to take advantage of the features in our internet site. This includes your shopping lists, site personalisation, interactions and customising your shopping experience. 

You are able to use our site without providing personal information but it will limit the use of many features. By using the ToneMerchants site you give us authorisation to collect your personal information. You may request at any time a copy of the information we hold about you. If you have any concerns regarding your privacy at ToneMerchants then please contact us so that we can resolve any issues you may have. 


This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. 
Your credit card details will not be stored on our website, all credit card transactions are handled by Payment Express, a trusted New Zealand payment gateway. 


This website uses Google Analytics, a web analytics service provided by Google, Inc.(“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. 

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. 

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

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