DELIVERY & RETURN -

SHIPPING

Complimentary ground shipping within 1 to 7 business days
In-store collection available within 1 to 7 business days
Next-day and Express delivery options also available
Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
See the delivery FAQs for details on shipping methods, costs and delivery times

RETURNS AND EXCHANGES

Easy and complimentary, within 14 days
See conditions and procedure in our return FAQs

Geoff Wood

26 November 2023

Items listed were in stock, good price, and quick delivery. Thanks !

Shimmy Mallonga

24 November 2023

I bought my guitar from here and i just love it. As soon as i felt it I knew this was special, the products they use here are awesome. I love the porter pickups. Service and products were great!

Peter Mullen

31 October 2023

Brad at Tone Merchants supplies outstanding musical gear and does so with passion and a desire to provide excellent customer experiences. I have been fortunate to purchase a beautiful p-bass from Brad and am extremely pleased with the instrument and the care with which it was packaged and promptly shipped to me. Tone Merchants - highly recommended!!

Hanafi Machirus

30 October 2023

Excellent product and prompt delivery. Thank you so much Brad!

Jeremy Toy

18 October 2023

really good service, quick to respond and quick at dispatching the goods. And the goods are really good, Lollar p90’s made my epiphone feel like the real deal. I have Lollar pickups in two guitars now and they are the best sounding guitars I have. Been playing guitar professionally for 24 years so I know what a guitar should feel and sound like

Paul Garry

4 October 2023

A fantastic person to deal with! Bought some PUPS at a great price and had them in my hands before I knew it (from OS). Brad personally contacted me about the purchase as well as delivery. Wonderful personal service by Tone Merchants.

Troy hall

29 September 2023

A great seller intend to buy from again.

nick bomba

20 September 2023

Purchased a set of Nordstrand NP4’s ( P-Bass Pickups ) recently from Tone Merchants in NZ. Brad was incredibly helpful – and wonderful service - yep very pleased with my Purchase. . Nick Bomba Victoria, Australia.

Nicholas Komornicki

26 August 2023

Thanks to Brad at Tone Merchants for all the help with my son today. Great service, great products and an amazing selection of Bass Guitars. Many Thanks!!!

coffee

12 January 2023

Great service from these guys, super helpful customer service, easy to work with and man overnight delivery so you get the gear super-fast for you project.

SHIPPING

RETURNS AND EXCHANGES

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